PRIVACY POLICY

Privacy Policy Effective Date: 13/11/2025
Company:SUPER ALPHAGO PTY LTD (ABN 70 641 760 661) Trading As: AlphaGo Fitness
Website: www.alphagofitness.com.au Contact Email: info@alphagofitness.com.au
Postal Address: 1/70-74 Meakin Rd, Meadowbrook QLD 4131 Australia

1. Our Commitment to Privacy
SUPER ALPHAGO PTY LTD (“AlphaGo Fitness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase from us, or interact with our services.

2. Information We Collect
We may collect the following types of information: a. Personal Information
` Name
` Billing and shipping address
 `Email address
` Phone number
` Payment details (credit/debit card information processed securely by third-party providers) b. Device and Usage Information When you visit the Site, we automatically collect data such as your IP address, browser type, Internet service provider, referring pages, and date/time stamps. We use: Cookies to recognise your device, enable shopping cart functions, and improve your browsing experience.
Log files to analyse traffic and prevent fraud.
Web beacons, tags and pixels to understand how visitors navigate and engage with our Site. You can manage or disable cookies in your browser settings. For more information visit www.allaboutcookies.org.

3. How We Use Your Information
We use the information we collect to:
` Process and fulfil orders, including payment processing, shipping and customer support.
 `Communicate with you about orders, updates and support requests. 
` Screen orders for fraud or potential risk. `
` Improve our products, website experience and marketing campaigns. `
` Send marketing communications only with your consent (you may opt out at any time).
We take personal privacy very seriously and do not sell or rent your personal information to any third parties.

4. Disclosure of Information
We may share limited information only as required to deliver our services, including:
 ` With trusted third-party providers (such as Shopify, payment gateways, shipping carriers and email services) who help us operate our business.
` When required by law to comply with court orders, subpoenas or lawful requests by government authorities.
` If our business is sold or merged, personal information may be transferred as a business asset under confidentiality obligations.
Some of our service providers may be located outside Australia (including the United States and Canada). When we disclose personal information overseas, we ensure these providers are bound by privacy standards consistent with Australian law.

5. Data Storage and Security
 Your information is stored securely on encrypted servers and protected by industry-standard safeguards to prevent loss, misuse, and unauthorised access. Payment information is processed securely via Shopify and its PCI-DSS compliant partners. We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

6. Access and Correction
You have the right to access and correct the personal information we hold about you. To request access or a correction, please contact our Privacy Officer at info@alphagofitness.com.au. We will respond to your request within a reasonable period and may require verification of your identity before providing access.

7. Marketing Communications From time to time, we may send emails or SMS messages about special offers, new products, or events. You may opt out of these communications at any time by clicking “unsubscribe” in the message or contacting us directly.

8. Complaints and Privacy Concerns If you believe we have breached your privacy, please contact us at info@alphagofitness.com.au. We take all complaints seriously and will investigate promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised effective date. Your continued use of our website constitutes acceptance of any updated policy.

10. Contact Us
For questions about this Privacy Policy or our data practices, please contact:
Privacy Officer SUPER ALPHAGO PTY LTD (ABN 70 641 760 661)
Email: info@alphagofitness.com.au
Address: 1/70-74 Meakin Rd, Meadowbrook QLD 4131 Australia